Shipping Policy
Thank you for visiting and shopping with Cybertake. We are committed to delivering the best shipping experience for you. Below are the terms and details of our shipping policy.
Order Processing Time
- All orders will be processed within 3-5 business days.
- Estimated delivery time varies by destination:
Delivery Time by Country
- United States (Lower 48 states): 3‑10 business days
- Europe: 3‑25 business days
- Southeast Asia: 8‑30 business days
- UAE: 3‑20 business days
Non‑urban and remote areas may require an additional 2‑4 business days for delivery. No shipping or delivery services are available on weekends and public holidays.
Shipment may be delayed during high‑volume order periods. Please allow extra time for receipt of your goods. We will contact you via email in case of any significant shipping delays for your order.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping‑confirmation email containing tracking information. Tracking details are generally updated within 48 hours.
Please contact us at service@cybertake.com if your tracking information remains unupdated after 7 business days.
Shipping Fees
-
United States
- Shipped from overseas warehouse: Free shipping (no additional charges)
-
Canada
- Shipped from Canadian warehouse or China (air freight) or : $20‑200 USD
-
Vietnam
- Shipped from China(Air freight)：$ 200 USD
-
Europe
- Shipped from China or German overseas warehouse: $40-200 USD
- Shipped from China or German overseas warehouse: $40-200 USD
-
UAE
- Shipped from Dubai overseas warehouse or China: $30-150 USD
- Shipped from Dubai overseas warehouse or China: $30-150 USD
Shipping Carriers
Orders ship from Upland, California (ZIP code 91786), USA or China. You may track your parcel via the links below:
fedex.com.cn
ups.com
17track.net
usps.com
https://www.yuntrack.com/
You can contact FedEx: 1-800-463-3339 or USPS: 1-800-275-8777 for further shipping information.
Shipping Information
Please ensure all provided delivery information is accurate and complete. We shall not be liable for losses arising from:
- Lost parcels
- Damaged parcels
- Delivery delays
- Any other losses caused by incorrect delivery information provided by customers.
Note: We do not ship to PO boxes, parcel collection points, or APO/FPO/DPO addresses.
Damaged Goods
If your order arrives damaged, please contact Cybertake customer service within 3 business days at service@cybertake.com.
Cybertake shall not be liable for loss or damage caused by shipping carriers, but we will assist you in contacting the carrier. Please retain all packaging and damaged items, as these may be required for you to file a claim with the carrier.
Return Policy
For return and refund information, please refer to our return‑policy page at http://cybertake.com/pages/return‑policy, which outlines the return procedure.
Shipping fees: Warranty‑related shipping costs are valid only within the country of purchase. If the product is taken outside the country of purchase, all shipping fees shall be borne by the buyer.
After‑sales Support Contact
Email: service@cybertake.com